Full Circuit Hotline Available

The Full Circuit Hotline is your extended monthly digital guide to energy-saving tips, project spotlights, and exclusive information that goes beyond our standard one-page newsletter. Read the latest Full Circuit Hotline here!

Franklin PUD Logo

Alert:

Our offices will be closed on Monday, May 26 in observance of Memorial Day. Please report any outages to 509-542-5300 – payment options are available here. Our normal business hours will resume on Tuesday, May 27 (7 am to 6 pm). Thank you!~ Nuestras oficinas estaran cerradas el lunes 26 de mayo en conmemoracion del Dia de los Caidos. Por favor, reporten cualquier interrupcidn del servicio al 509-542-5300. Las opciones de pago estan disponibles aqui. Nuestro horario comercial habitual se reanudara el martes 27 de mayo (de 7 a.m. a6p.m.). jGracias!

Franklin PUD Logo
Education

Report an Outage

Franklin PUD has line crews on call around the clock, 24/7, ready to restore power as quickly as possible. If you experience a power outage, please report it immediately by calling (509) 542-5300.

If you spot a downed line, assume all wires and power lines are live and never touch one. Keep everyone out of the area and immediately call 911.

We take great pride in providing our customers with safe, reliable electric service. Still, outages sometimes happen. Weather, equipment failure, accidents, birds, and animals are the major causes of power outages. Dont forget to check out our outage map see what regions may be experiencing an outage in real time!

How to report an outage:

(509) 542-5300
(800) 638-7701 (Toll-Free)

How to Prepare

SCAM ALERT: Fraudulent calls requesting payment to avoid disconnection are being reported. Franklin PUD will NEVER demand immediate payment by phone or email. Please HANG UP and do not give them any information. ALERTA DE ESTAFA: Se han reportado llamadas fraudulentas que solicitan pagos para evitar la desconexión del servicio. Franklin PUD NUNCA exigirá un pago inmediato por teléfono o correo electrónico. Por favor, CUELGUE y no les proporcione ninguna información.