Payment Options & Locations

Pay In-Person

Franklin PUD Main Office

1411 W. Clark Street, Pasco, WA 99301
(509) 547-5591 or (800) 638-7701
Office and Drive-Thru Hours:
Monday – Thursday
7:00 AM – 6:00 PM

Connell City Hall

104 E. Adams, Connell, WA 99326
(509) 234-2701
Office Hours:
9:00 AM  – 5:00 PM
Monday – Friday

image (1)

Pay Online with SmartHub:

Manage your account, view usage, and make payments at your convenience.

  • Register for Full Access: Create an online account to set up Auto Pay under “Billing & Payments” and manage your payment information.​​
  • One-Time Payment (Pay Now): Pay without registering! Simply use your utility account number.

24/7 Phone Payment:

Pay anytime using our automated system. Just call (855-938-3588) and have your bill ready.

Convenient Kiosks (24/7):

Pay in person at our drive-thru or at the City of Pasco. See locations below:

  • Franklin PUD Main Office (3rd Drive-Thru): 1411 W. Clark St., Pasco
  • City of Pasco: 525 N Third Ave., Pasco 

Quick Drop Box Locations:

Simply drop off your payment at these locations:

  • Franklin PUD Main Office: 1411 W. Clark St., Pasco
  • HAPO Center: 6605 Burden Blvd, Pasco
  • Connell City Hall: 104 E. Adams, Connell 

Pay at Local Wire Payment Centers (No Extra Charge):

Bring your bill stub to any of these locations:

  • Atomic Foods (Western Union): 1212 N. 4th Ave., Pasco
  • Fiesta Foods (Western Union): 115 S. 10th Ave., Pasco
  • Yokes Fresh Market (Western Union): 4905 N. Rd. 68, Pasco
  • Walmart (MoneyGram): 4820 N. Rd. 68, Pasco 

Mail Your Payment To:

Franklin PUD P.O. Box 2407 Pasco, WA 99302-2407