Our Responsibility to You
Franklin PUD's Engineering Department has a broad range of responsibilities. For instance, our Field Engineers maintain records and maps of all facilities throughout our service area. This means they know where all our poles, transformers, wiring, meters, street and security lights are located. Design engineering for new line extensions to homes, businesses and irrigation pumps as well as improvements to the distribution system are also important functions of our Engineers. They meet with customers to review construction plans and inspect customer installations for conformance to specifications. Our System Engineers track load growth and forecast needs for new substations or larger wiring to meet our customers' increasing electrical requirements. They also monitor operation of our substations with a SCADA system (Supervisory Control and Data Acquisition) and are working hard to bring high-speed Internet and data transfer capability to our customers with a new fiber optic network.

Why Contact Us?
Here's a list of the most frequent reasons for contacting the Engineering Department:

	Temporary service connection
	Power factor charge questions
	New permanent service connection
	Fault current questions
	Line extension cost estimate
	Meterbase size
	Removal of meter or service wire
	Voltage and phase availability
	Service disconnect/reconnect for remodeling
	Line relocations
	Yard or security light removal or installation
	Landscaping/fences near transformers
	Easement information

If you need to contact us for any of these reasons, please email us or call 509-547-0556. The Engineering receptionist will be happy to answer your question or direct you to an Engineer. For answers to commonly asked questions, click here.